SOCIAL / COMMUNITY MANAGEMENT

Finger Lickin’ Fries

We partnered with Mother and Social Chain to launch KFC’s New Seasoned Fries. Generating 150K searches for the fries on 𝕏 in the first 24 hours.

When it comes to their fries, KFC had the least appropriate tagline. So they began by acknowledging the fact that they really aren’t finger lickin’ good.

Tease

This year, over 1,000 people on 𝕏 had posted complaints about KFC’s fries. So we bravely went where no brand goes and attempted to apologise to them all. Getting customers excited about what might be coming next.

Admin then promised to do something about it, and speak to “the big man” about making some changes (that’s Colonel Sanders to you and all of us).

The outpouring of love, gratitude and well wishes (plus some more complaints) for admin was clear to see.

Launch

With the 𝕏 community leant in, we finally announced new finger lickin’ fries by revealing a hashtag that made it rain KFC fries.

We didn’t stop there. Since we were making it rain fries on 𝕏, we made it literally rain fries in KFC restaurants.

Threatened, competitors tried to get in on the action.

And then, the people did their thing.

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@raretares 🐔BRAND NEW FRIES AT KFC - How bad were the old chips?! They were so soggy and floppy before, these were crispy and had a really nice seasoning blend on them! Where are we going next? #kfc #kfcfries #food #foodreview #glasgow #glasgowfood #raretares #fyp #fypシ ♬ Strangers - Kenya Grace

@gifta_uk what do you think?🤔 #kfcnewchips #kfcsignaturefries #kfcnewfries #kfcreview #kfcnewitem ♬ original sound - 🇫🇯🇮🇳

@agentdraven @KFC_UKI NEW Signature Fries REVIEW 🍟 #kfc #kfcuk #kfcfries #fries #food #foodie #foodreview #foodtiktok #review #try #recommendations #love #follow #fyp #foryou ♬ original sound - Agent Draven

@aaron_cahill Big fan of these and you can get a free portion on the @KFC_UKI app this week #kfc #freebie #new #food #tastetest #review #fyp #foryou ♬ original sound - Aaron Cahill

@foodreview.uk I've tried KFC's new Signature Fries #KFC #Fries #KFCFries #FastFood #fyp ♬ original sound - Food Review UK

@christinatblaney It’s as though my prayers have been answered! We all know@KFC_UKI has the best fried chicken but the chips are just dead! So when I saw this ad this morning about the new kfc seasoned fries there was only one thing I was having for lunch! #kfcchips #kfcseasonedfries #new ♬ original sound - 𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗻𝗮𝗕𝗹𝗮𝗻𝗲𝘆

KFC: New Fries

Finger Lickin’ Fries

We partnered with Mother and Social Chain to launch KFC’s New Seasoned Fries. Generating 150K searches for the fries on 𝕏 in the first 24 hours.

When it comes to their fries, KFC had the least appropriate tagline. So they began by acknowledging the fact that they really aren’t finger lickin’ good.

Tease

This year, over 1,000 people on 𝕏 had posted complaints about KFC’s fries. So we bravely went where no brand goes and attempted to apologise to them all. Getting customers excited about what might be coming next.

Admin then promised to do something about it, and speak to “the big man” about making some changes (that’s Colonel Sanders to you and all of us).

The outpouring of love, gratitude and well wishes (plus some more complaints) for admin was clear to see.

Launch

With the 𝕏 community leant in, we finally announced new finger lickin’ fries by revealing a hashtag that made it rain KFC fries.

We didn’t stop there. Since we were making it rain fries on 𝕏, we made it literally rain fries in KFC restaurants.

Threatened, competitors tried to get in on the action.

And then, the people did their thing.